Frequently asked questions

Do you offer refunds?+

No. All plan purchases are final and non-refundable. We encourage you to request a free trial before purchasing to ensure LLMRPM meets your needs.

What happens when my plan expires?+

When your plan expires, API requests are paused. Your account and data remain intact — buy another plan whenever you want to resume access.

Does my plan renew automatically?+

No. Every paid plan is a one-time 30-day purchase. Access ends after 30 days unless you manually buy another plan.

Can I try before I buy?+

Yes. Create an account first, then submit a free-trial request while signed in. Approved trials include 50 API requests valid for 24 hours, with no credit card required.

What payment methods do you accept?+

We accept credit and debit cards via Stripe, as well as cryptocurrency payments.

Can I upgrade my plan mid-cycle?+

Buying a different plan replaces your current access period. Remaining time is not automatically prorated, so contact support before switching plans if you need help.

Are all models included in every plan?+

Yes. All available models are included with every plan at no extra cost.

How stable is your service?+

The service can be up and down at times. Claude and GPT models can experience brief issues during heavy traffic when a capacity pool is exhausted and needs a some time to recover, which may cause delays. Claude is currently the least stable of these model families, so plan for interruptions. Other models, such as Gemini, are generally more stable. We recommend requesting a free trial so you can evaluate the service before choosing a plan.

Still have questions?

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